How we trace lost crypto through the blockchain.
Each of our investigations is tailored to the specifics of the case – but we always follow the same five-step process. Learn what we need from you, and what you can expect once our investigation is complete.
Your path to recovering lost cryptocurrency
01 – Free, confidential consultation
We kick off with a no-strings-attached consultation to understand your loss and gather the basic facts of your case: the type of cryptocurrency lost, approximate value, and any wallet addresses or transaction IDs. Based on what we’ve learned, we’ll give you a fully costed proposal including price caps for different approaches.
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02 – Onboarding and data gathering
If you’re happy to go ahead, we’ll onboard you as a client. This involves signing a service agreement that clearly outlines our scope of work and fees. We’ll then work with you to gather all necessary data to start our investigation – transaction hashes, wallet addresses, dates of fund transfers and relevant communications.
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03 – In-depth blockchain investigation
With all the info in hand, our experts get to work. We use advanced blockchain analysis software and proprietary techniques to trace the movement of stolen funds – identifying the path your assets have taken, even when complex obfuscation services like tumblers or mixers have been used.
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04 – Reporting and evidence
Once the tracing is complete, we compile our findings into a detailed, professional report, including documented on-chain evidence. Our reports are prepared to be court-admissible and written to be easily understood by law enforcement, lawyers, or financial institutions who may not be crypto experts.
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05 – Action and recovery
We don’t just hand you a report and walk away. We work with you on the next steps, which can involve liaising with law enforcement to open a criminal investigation; engaging legal counsel to pursue civil action or file court orders to freeze assets; or notifying exchanges where the stolen funds may have lande
Take a look at a sample report
Download our sample report to get a clear picture of the detailed, court-ready evidence you can expect when you work with Complex Tracing.
Don’t get scammed twice.
Unfortunately, there are numerous scammers targeting people who have lost cryptocurrency. Red flags to look out for when comparing crypto tracing services include:
Large upfront fees
Be very wary of services demanding the full investigation fee before providing a proper consultation and a clear service agreement. Many scams will take this initial payment and disappear.
Have you lost BTC, ETH or other cryptocurrency funds?
In crypto theft cases, the trail can go cold quickly as funds are moved and laundered. The sooner an investigation begins, the greater the odds of success. Speak to Complex Tracing today.
Frequently asked questions
If you have a question that’s not covered here ask us directly